Your Satisfaction Guaranteed: Alinari Firenze’s 30-Day Return Policy

Our 30-Day Guarantee

At Alinari Firenze LLC, we are dedicated to providing you with the highest quality skincare products. We stand behind our products and want you to be completely satisfied with your purchase. That's why we offer a 30-Day Guarantee.

1. 30-Day Guarantee

If you're not completely satisfied with your Alinari Firenze purchase, you can return the product within 30 days of the purchase date for a full refund or exchange. This guarantee applies to all products purchased through our website [www.alinarifirenzeskincare.com].

2. Eligibility for Returns

To qualify for a return under our 30-Day Guarantee, your item must:

  • Be purchased directly from our website.
  • Be returned within 30 days of the purchase date.
  • Be in its original packaging.
  • Be unused or only gently used.

3. How to Initiate a Return

To start a return, please follow these steps:

  1. Contact our Customer Support team at info@alinarifirenze.com or call us at +1 561-581-3322 to request a Return Merchandise Authorization (RMA) number.
  2. Once you receive your RMA number, securely package your item, including the original receipt or proof of purchase, and clearly mark the RMA number on the outside of the package.
  3. Ship the package to the following address: Alinari Firenze USA
    18401 Collins Ave, Suite 100-241
    Sunny Isles Beach, FL 33160

4. Return Shipping Costs

  • You are responsible for covering the shipping costs of returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Inspection and Approval of Returns

  • Once we receive your return, we will inspect the item and notify you of the return status.
  • If your return is approved, we will process your refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

6. Refunds

Refunds are processed as follows:

  • Approved Returns: If your return is approved, we will issue a refund to your original payment method. The credit will appear within [insert number] days, depending on your card issuer's policies.
  • Partial Refunds: In some cases, partial refunds may be granted for items not in their original condition, damaged, or missing parts for reasons not due to our error.
  • Late or Missing Refunds: If you haven’t received your refund yet, first check your bank account again. Then, contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all this and still have not received your refund, please contact us at info@alinarifirenze.com or call +1 561-581-3322.

7. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at info@alinarifirenze.com or 561-581-3322, and send your item to: Alinari Firenze USA
18401 Collins Ave, Suite 100-241
Sunny Isles Beach, FL 33160

8. Exceptions

Our 30-Day Guarantee does not cover:

  • Products purchased from unauthorized resellers.
  • Products marked as final sale or non-returnable.
  • Products that have been heavily used or damaged due to misuse.

9. Contact Us

If you have any questions or concerns about our 30-Day Guarantee, please feel free to contact us:

Customer Support:
Email: info@alinarifirenze.com
Phone: +1 561-581-3322
Office Hours: Monday to Friday, 9am-5pm

Office Address:
Alinari Firenze USA
18401 Collins Ave, Suite 100-241
Sunny Isles Beach, FL 33160

By making a purchase on our website, you acknowledge that you have read and understood this 30-Day Guarantee and agree to the terms and conditions outlined herein.